A five-minute check

Growth readiness check

Twenty quick questions about how your business finds customers, runs day to day and decides what's next. Your score appears straight away, with the area that could make the biggest difference.

Before you start

  • Takes about five minutes. Every question is multiple choice, and you won't need to look anything up.
  • Your score and a short summary appear as soon as you finish. If you'd like the full report, with a score for each area, what could help in each one and a suggested first step, it asks for a work email.
  • When you finish, your multiple-choice answers are saved without your name, so I can see how businesses answer. Anything that identifies you is sent only if you choose to send it. How your answers are used.

The questions

About the business

1 What kind of business is it?
2 Where is it based?

A · Evidence and data

3 Before a big decision (a new market, product, price or hire), do you look at what customers, competitors or the market are doing?
4 Can you tell which enquiries came from the website, from word of mouth and from repeat customers?

B · Enquiries and customers

5 When a new enquiry arrives, by web form, email or phone, does it end up in one place the whole team can see?
6 How soon does a new enquiry usually get a first reply?
7 Can a customer book, order or ask for a price online, outside office hours?

C · Operations and admin

8 Roughly how many hours a week go on preparing quotes or proposals, across the team?
9 How much of the team's week goes on repetitive admin, such as re-typing information or copying it between systems?

D · AI in use

10 Is anyone in the business using AI tools for real work today?
11 Have you agreed which AI tools may handle company or customer information?

E · Direction

12 Is there a written plan for the next 12 months that the leadership team works to?
13 Is there someone outside the day-to-day business who challenges your thinking (a board member, adviser, investor or peer group)?

About what you're looking for

14 Roughly how many people work in the business?
15 Roughly what is the annual turnover?
16 Who would decide on a project like this?
17 Where does most new work come from today?
18 Over the next 12 months, what matters most?
19 Which kinds of help sound most useful? Pick up to three.
20 When would you like to make a start?